CryptoCanvas – Privacy Policy

Information We Collect

• Personal/Account: Telegram username (for sign-in).
• Technical: IP address, app/instance UUID, user agent.
• Usage: Session duration, crash logs.
• Support: Messages and screenshots/logs you send via Telegram or email.
• Analytics & Cookies: Event data via Google Analytics for Firebase; the website uses necessary cookies and, where required, analytics cookies (manage via banner/browser settings).

How We Use Your Information

Provide and secure the Services (authentication, troubleshooting, abuse prevention); support communications; analytics to improve performance/features (aggregated where possible).

• Legal bases (GDPR): contract and/or legitimate interests; analytics may rely on consent where required. If purposes change, we’ll seek new consent.

Third-Party Sharing

• Processors: Cloud hosting, database, analytics/crash reporting, and communications providers acting on our instructions under data-processing agreements.
• Legal: If required by law or to protect rights/safety.

Data Security

Encryption in transit/at rest, access controls, and monitoring; no method is 100% secure.

Your Rights

• EU/UK rights: access, correction, deletion, restriction, objection, portability. Contact hello@cryptocanvas.tv

Retention

Account/identifiers kept for your account’s lifetime or until deletion; analytics ≤24 months; crash logs ≤12 months; support ≤24 months; minimal data may be retained to meet legal obligations.

International Transfers

Data may be processed outside the EEA/UK under Standard Contractual Clauses and appropriate safeguards.

Policy Updates

Changes will be posted here; continued use implies acceptance.